Corporate Social Responsibility (CSR) can be defined as the integration of business operations and values
Whereby the interests of all stakeholders including investors, customers, employees, the community and the environment are reflected in the company’s policies and actions.
At Bell we are committed to:
Implementing a dynamic CSR strategy
Acting in a socially responsible way and meeting all relevant legislation
Encouraging our staff to be mindful of the effect of their actions both direct and indirect on the environment.
Our CSR Policy relates and links to our commitment to:
Environment – our continual improvement in environmental activities and processes coupled with minimisation of pollution and cost savings
Carbon Reduction – working to reduce our carbon footprint with independent verification. These actions are supported by our Green Team who identify methods to reduce our carbon emissions
Eco-efficient – underpinned by our customers’ policies ensuring compliance to directives such as the WEEE Directive, Reduce; Reuse; Recycle – managing our customer’s entire lifecycle of their IT solutions in a more eco-efficient manner, reducing energy consumption, re-using redundant systems and managing the disposal and recycling of systems that are beyond their useful working life
ISO 14001 certification – as a registered company independently audited by Lloyd’s Register Quality Assurance Limited (LRQA). View all our accreditations
In implementing these policies, we aim to:
Be socially and environmentally responsible
Be ambassadors of good practice.
Standards of business conduct
We recognise that good CSR embraces all aspects of sustainability and the way we affect people through our business operations
We aim to operate in a way that safeguards against unfair business practices
We believe that a responsible approach to developing relationships between companies and the communities they serve, global or local, is a vital part of delivering business success
We aim to be a good employer expanding our business and developing our staff to meet the needs of our customers.
We are committed to ensuring that our business is conducted in all respects according to rigorous ethical, professional and legal standards
We endeavour to ensure that all Stakeholders are taken into consideration in the decision-making and management processes of our services
All groups and individuals with whom we have a business relationship will be treated in a fair, open and respectful manner
We encourage our customers and vendors to give feedback on our performance and ensure that all comments are analysed, responded to and where appropriate, acted upon.
Care for the environment is one of our key responsibilities and an important part of the way in which we do business.
To this end we have established an environmental policy available to all parties through our internet and on display in our offices.
Supported by our ISO 14001 management system our objective is to endeavour to reduce our impact on the environment through a commitment to continual improvement
We act on the recommendations of our independent assessors to reduce our carbon foot print
We review & develop our management processes to ensure that environmental factors are considered during planning and implementation.
Equality and Diversity
We eliminate discrimination on any grounds and promote equality of opportunity throughout our organisation
We will ensure that our customers and contractors work together in confidence and are treated with respect by each party
Our range of services will take account of the needs of a diverse customer base.
Human Trafficking and Slavery
We are committed to a work environment that is free from human trafficking, forced labour and unlawful child labour (“human trafficking and slavery”)
We will not knowingly use unlawful child labour or forced labour in any of the products and/or services we provide, nor will we accept products and/or services from vendors/suppliers that employ or use child labour or forced labour.
We aim to apply a best practice approach to all our processes that support the principles, policies and procedures on which sustainable business activity is based
We seek to minimise the adverse environmental effects of people travelling to and from our offices and operate our vehicle fleet efficiently by reducing unnecessary travel.
We deal responsibly, openly and fairly with customers and potential customers by:
Ensuring that all our documentation about the business and its activities are clear, informative, legal, decent, honest and truthful
Being open about our products and services and telling customers what they want to know
Ensuring that if something goes wrong we will acknowledge the problem, deal with it and prevent any future recurrence
We will listen to our customers in order to help us improve the products and services we offer to them.
Ethics and Ethical Trading
We will ensure clear visibility through our supply chains
We will ensure that contractors uphold our standards and behaviours consistent with the Company’s requirements.
We will use local vendors and contractors wherever possible taking into consideration their environmental performance and policies
Where possible vendors will be encouraged to help us achieve our policy aspirations in the delivery of our products and services
We will continue to work with vendors to reduce the amount of packaging and waste materials where possible.
The OppO Foundation
At Bell, we feel a strong responsibility to supporting our community, and engaging in services that make the community stronger for all of us. As such, we are proudly dedicated to the OppO Foundation’s cause.
This charity endeavors to help ex-service men and women assimilate back into the civilian workforce, while lending support to those who are recuperating from mental or physical trauma and seeking to lead normal, even exceptional, lives.