What Is A Cookie?
Cookies are small data files placed on your device, such as a computer or mobile phone, when you visit a website. They enable the website to identify your device and remember information about your settings, preferences, or previous interactions.
What Are The Different Types Of Cookies?
Cookies can generally be divided into two main categories:
- First-party cookies are placed directly by the website you are visiting.
- Third-party cookies are set by organisations other than the operator of the website, typically through content or services embedded on the site.
We use the following cookies:
- Strictly necessary cookies: These are cookies that are required for the operation of our website. These essential cookies are always enabled because our website won’t work properly without them. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services. You can switch off these cookies in your browser settings but you may then not be able to access all or parts of our website.
- Analytical or performance cookies: These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
- Functionality cookies: These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
- Targeting/Advertisement/Marketing cookies: These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests.
What Is The Lifespan Of A Cookie?
Cookies are stored on your device for different lengths of time:
- Persistent cookies remain on your device for a defined period set within the cookie and are used each time you return to our website.
- Session cookies are temporary and are deleted when you close your browser. They support the operation of the website and help ensure a smooth and consistent browsing experience during a single visit.
What Cookies Do We Use?
When you visit our website, cookies are used to support the effective operation of the site and to enhance your experience. These cookies collect information about how the website is accessed and used, such as the route taken to reach the site, the pages viewed, and the duration of visits. The information collected helps us understand how visitors interact with our website, produce aggregated reports on site performance, and recognise returning devices.
We also work with third-party providers who use cookies and similar technologies, including log files and embedded code, to collect information about website usage. This data assists us in monitoring performance and making improvements to our website for all users.
| PROVIDER | COOKIE | PARTY | CATEGORY | PURPOSE | LIFESPAN |
|---|---|---|---|---|---|
| Google Analytics | _ga_X0GNYV41EG | Third | Analytical | Used by Google Analytics to persist session state. | 1 year 1 month |
| LeadInfo | LI-692034A83CED0 | Third | Marketing | Collects information about website visitors, including pages viewed and navigation, to identify business visitors. | Persistent |
| Microsoft Clarity | _clsk | Third | Analytical | Stores and combines pageviews into a single session recording for analytics. | 1 day |
| Cloudflare | __cf_bm | Third | Necessary | Used by Cloudflare Bot Management to protect the website from malicious bots and automated traffic. | 1 hour |
| Cloudflare | _cfuvid | Third | Necessary | Used by Cloudflare to apply rate limiting and maintain session consistency for security purposes. | Session |
| Warmly.ai | warmly_fingerprint | Third | Functioning | Identifies and tracks website visitors using fingerprinting technology to support sales and chatbot functionality. | Persistent |
| Bell | PHPSESSID | First | Necessary | Maintains user session state across page requests. | Session |
| Google Analytics | ga* | Third | Analytical | Stores and counts page views for analytics reporting. | 1 year 1 month 4 days |
| Google Analytics | _ga | Third | Analytical | Distinguishes users by assigning a randomly generated identifier. | 1 year 1 month 4 days |
| Snitcher | snitcher_device_id | Third | Analytical | Identifies devices and IP addresses to recognise and profile business visitors. | 1 year |
| Snitcher | snitcher_session | Third | Analytical | Tracks individual visitor sessions and navigation behaviour. | 1 year |
| bcookie | Third | Marketing | Tracks use of LinkedIn embedded services and advertising. | 1 year | |
| li_gc | Third | Necessary | Stores user consent preferences for LinkedIn cookies. | 6 months | |
| lidc | Third | Functionality | Facilitates LinkedIn data center routing for service optimisation. | 1 day | |
| Google reCAPTCHA | _GRECAPTCHA | Third | Necessary | Protects forms by detecting bots and preventing spam or abuse. | 6 months |
| Google reCAPTCHA | rc::a | Third | Necessary | Used for bot detection and risk analysis. | Persistent |
| Google reCAPTCHA | rc::f | Third | Necessary | Used for bot detection and fraud prevention. | Persistent |
| Google reCAPTCHA | rc::b | Third | Necessary | Used to distinguish humans from bots. | Session |
| Google reCAPTCHA | rc::c | Third | Necessary | Used to distinguish humans from bots. | Session |
| Microsoft Clarity | _clck | First | Analytical | Stores a unique user ID to track interactions across sessions. | 1 year |
| HubSpot | __hs_initial_opt_in | Third | Necessary | Stores whether a visitor has opted into cookies. | 1 week |
| HubSpot | __hs_opt_out | Third | Necessary | Stores whether a visitor has opted out of cookies. | Persistent |
| HubSpot | __hssc | Third | Necessary | Tracks sessions for HubSpot analytics. | 1 hour |
| HubSpot | __hssrc | Third | Necessary | Determines if a session is new. | Session |
| HubSpot | __hstc | Third | Necessary | Stores visitor identity for HubSpot analytics. | Persistent |
| HubSpot | hubspotutk | Third | Necessary | Tracks a visitor’s identity across HubSpot forms and pages. | 6 months |
| Microsoft Bing | ANONCHK | Third | Analytical | Indicates whether a user ID is transferred to Bing for analytics. | 1 day |
| Microsoft Bing | MUID | Third | Marketing | Identifies unique users across Microsoft domains for advertising and analytics. | 1 year 1 month |
| Microsoft Bing | MR | Third | Marketing | Tracks Bing advertising performance. | 1 year |
| Microsoft Bing | SRM_B | Third | Marketing | Tracks Bing advertising interactions. | 1 year 1 month |
| Microsoft Bing | SM | Third | Marketing | Synchronises user IDs across Microsoft domains. | Session |
How You Can Manage Cookies
You can manage or disable cookies through your web browser rather than using our cookie preference centre by adjusting your browser settings. Guidance on how to do this is available from the support pages of the most commonly used browsers, including Safari, Opera, Edge and Chrome.
If you access our website using more than one browser or device, you will need to update your cookie settings separately for each browser and device you use. Please note that limiting or blocking cookies may affect how the website functions and could reduce the availability of certain features.
Google Analytics
To opt out of being tracked by Google Analytics across all websites, please visit http://tools.google.com/dlpage/gaoptout.
Google Tag Manager
We use Google Tag Manager to manage website tags and scripts on our site. Google Tag Manager does not itself set cookies or collect personal data. Cookies and tracking technologies may be set by the individual tags implemented through Google Tag Manager, such as Google Analytics, Microsoft Clarity, LinkedIn, or other marketing/analytics tools. Each of these cookies is described separately in this policy, including its purpose, category, and lifespan.
Cookies Set By Third Parties
Please note that third parties may also use cookies, over which we have no control. To deactivate the use of third-party advertising cookies, you may visit the relevant consumer page to manage the use of these types of cookies. These third parties may include, for example, advertising networks and providers of external services like web traffic analysis services. These third-party cookies are likely to be analytical; performance; or targeting cookies.
Consent Management
When you visit our website, you will be shown a pop-up that allows you to either accept all cookies or manage your preferences. By selecting “Accept all cookies”, you consent to the use of all non-essential first- and third-party cookies. If you choose to decline non-essential cookies, these will not be placed on your device. In this case, only essential cookies, along with a cookie that records your preference, will be used.
You can update or change your cookie preferences at any time during your visit via our Cookie Banner.
If you have any questions or concerns about our use of cookies, please send us an email HERE.