When considering among AI consultancy companies you need to undertake proper vetting at the onset of your AI endeavor to mitigate risk and ensure operational success. AI consultancy companies may, and can, differ considerably in their focus, skillsets, and approach to AI. Proper vetting early on in the process is your best way to avoid additional challenges when deploying AI across the business.
Let’s first look at what you should be expecting from your AI consultancy so you can start to narrow down the field of available AI consultancy companies.
Engaging the right AI consultancy among the pool of available AI consultancy companies helps streamline AI adoption, offering strategic, operational, and innovation advantages. It ensures AI projects align with business goals, enhancing agility and maximising return on investment (ROI) while mitigating deployment risks.
You should expect that credentialed AI consultancy companies will have a positive Impact on your business outcomes:
LCNC platforms aim to democratise the development and deployment of solutions by significantly reducing the need for in-depth programming knowledge. In the world of AI, the overarching goal is to bridge the gap between the complex, specialised world of AI development and the operational needs of businesses and individuals, making AI more accessible and usable across various sectors and use cases. However, the best way to extract value from LCNC AI platforms is to utilise an AI consultancy company that has experience in implementing LCNC AI solutions. Here is why.
Low Code\No Code Objectives:
In reality there are some challenges with LCNC AI platforms and experienced AI consultancy companies can help you overcome them. LCNC platforms implemented by a proficient AI consultancy company affords you the greatest return. Let’s look at some of the challenges LCNC platforms present.
There is good news with regards to LCNC AI plartforms, they make the delivery of AI services via AI consultancy companies more efficient and cost effective
LCNC platforms are revolutionising how professional services organisations deliver value to their clients. By leveraging these platforms, AI consultancy companies can offer faster, more adaptable, and innovative services, significantly enhancing client business outcomes and providing a competitive advantage. Let’s take a look at some of these advantages.
AI consultancy companies utilizing LCNC platforms to deliver AI programs offers their clients the best possible experience and outcomes.
There are many ways to consume AI in the enterprise from the standpoint of investment. The best AI consultancy companies understand there are two sides to the investment\cost equation, the side of the AI consultancy, and the side of the customer. Customer centric AI consultancy companies strive for a balance between the needs of both parties in a true collaborative partnership. Typical AI consultancy companies engage for services with a fee based on a configuration item, with, or without a per event charge, this can depend on the type of AI platform chosen, or the target AI solution. Conversational AI solutions like those for customer service and HR may be charged per event or “conversation”. Solutions like AIOps are typically built out as a CI, or configuration item, and billed accordingly. When it comes to typical ai consultancy engagements, there is a beginning and an endpoint to the engagement between the AI consultancy and client that is relatively short in duration.
The best AI consultancy companies however may additionally offer a more comprehensive approach in that they will collaborate with their clients for the long haul. They offer more in-depth services to round out the AI engagement with offerings such as ongoing AI management for model retraining, governance, continual expansion of the AI automation stack, as well as offering a team of consultants to help you find more areas of the business that can be aided by the engagement of digital assistants. Further, as is the case with Bell Integration, they may also provide the managed services team to field any, and all, escalated calls that need to be addressed by AI’s human counterparts, and then further, analyze those escalations to see if automations could reduce the incidence thereof. These types of engagements are more fluid, and they also provide for more creative ways of consumption by the client, including hybrid models whereby some of the investment is CI based, and some is event or per conversation based. Look for AI consultancy companies that offer more comprehensive services and greater opportunity for flexible consumption plans so that you can have, and consume, AI the way you need.
Among AI consultancy companies, Bell stands above by combining a comprehensive set of core technologies and services designed to empower organisations to successfully execute their digital-first strategies to drive their desired business objectives. Bell does this with the engagement of it’s 300 strong and growing AI consultancy team comprised of some of the most experienced and tenured AI consultants in the industry, many of which started and matured in some of the most advanced AI software companies currently highlighted in Gartner’s Magic Quadrant. In fact, with Bell’s acquisition of Amelia’s managed services team, they have acquired some of the finest talent in the industry with regards to Conversational AI, operational AI and AIOps, as Amelia is considered the default leader in the field having, and continuing to win, many major industry awards for innovation in AI.
Additionally, many AI consultancy companies provide implementation services as their only offering. Among AI consultancy companies, Bell offers a greater breadth of end to end, Digital First services to help organisations drive efficiencies without having to build out core expertise, enabling many organisations to catch-up, and leapfrog, the competition.
Ultimately when it comes to paring down the list of AI consultancy companies among the options, you need to look for a solid partner that has a substantial team of seasoned and tenured AI consultants and engineers, preferably with deep experience in the Art of operational AI that includes myriad of experience from AI software platform development and support to the managed services of providing the final mile of automation, the human escalation layer, to everything in between, so you are assured the collaboration can meet the growing skillset demands necessary to succeed with AI, as well as guaranty consultancy service peaks won’t negatively affect the delivery of your AI programme . Further, when vetting AI consultancy companies, a preference should be placed on AI consultancy companies that also have tenured experience in the field of IT managed services and enterprise IT consulting, demonstrating the skills needed to align goals, systems and processes using technology to solve difficult business challenges with regards to critical infrastructure. Relying on AI consultancy companies with an AI core competency alone, without the other relevant experience, may result in your AI program falling short of expectations.
Bell can help. Call today or inquire via the form on this page for a no obligation consult.
Managed AI offers organisations of all sizes a more efficient and successful means by which to implement AI across the Enterprise and extract maximum ROI in terms of revenue, profitability, employee satisfaction, and most importantly brand loyalty and equity. With a Managed AI program delivered by Bell under an SLA driven, fixed outcome, fixed cost, Managed AI service model, you can ensure the following;
You hear this all the time, end-to-end this, and end-to-end that, but what is never clear is what is the beginning of one end and the end of the next. When it comes to Managed AI, Bell offers something almost no other vendor can, a true end-to-end Managed AI service. What does that mean? Most Managed AI programs are defined by the word “AI” if it includes AI it may be available in their Managed AI offering, but it almost never includes closing the loose ends in terms of finalising the process to resolution. With Bell, we start our Managed AI services at the consulting and ideation phase, and offer services right up to, and including the human resource escalation layer so you don’t have to worry about any of it. When we say end-to-end, we mean all of it. That’s not to say you may have different requirements and you may have the human resources necessary for AI escalation and resolution, but if not, we can provide that to you in most cases. Bell Managed AI, Your Access to Successful AI Automations and Positive Business Outcomes.
What makes Bell Integration’s Managed AI Services portfolio different from others? Success you can count on in the form of flexible SLA driven outcomes in terms of both costs, and results. Every organization has a different appetite for how they want to consume their investment in AI, and Bell has the flexibility to let your organisation consume it’s Managed AI service costs in a way that makes sense for you. Mitigate the risk in your AI program implementation and orchestration and avoid the myriad of pitfalls present along the road to an AI First organisation by lessening the load with Bell Managed AI.
Managed AI that Really Makes a Difference
Bell’s digital workforce, service desk engineers and management platform utilising AMELIA AI and Automation, allows us to complement staffing overheads with the creation of bespoke, or templated automations, for service desk demands.
