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The Right Artificial Intelligence Consultancy with a Team of Tenured AI Consultants can Make all the Difference in Your artificial intelligence Outcomes

Artificial Intelligence Consultancy

Engaging an artificial intelligence consultancy with a team of experienced artificial intelligence consultants early on in the AI process can ensure successful AI programmes that are on budget, on time, and impact business in meaningful ways

Putting artificial intelligence to work for you might just require the assistance of a professional artificial intelligence consultancy, or more appropriately, an artificial intelligence consultancy with an entire team of professional AI consultants that cover everything from ideation, to PoC, deployment, adoption, maintenance, model retraining, and governance of your suite of automations across multiple business units. No one AI consultant alone could possibly possess the deep knowledge and experience needed across all the necessary disciplines to ensure high quality automations with stringent governance, but a tenured artificial intelligence consultancy can, especially one with over 300 professional artificial intelligence staff members and growing.

The reality is an artificial intelligence consultant alone isn’t enough to ideate, design, architect, deploy, and manage an entire artificial intelligence enabled solution, let alone an enterprise-wide artificial intelligence programme. You need a capable team of seasoned artificial intelligence consultants, an artificial intelligence consultancy that can provide everything from artificial intelligence designers to artificial intelligence architects as well as other artificial intelligence consultants such as AI integration and automation engineers to make it all work smoothly. There is no substitution for a well-seasoned artificial intelligence consultancy when it comes to the success of your artificial intelligence programme. But where to start when it comes to choosing an artificial intelligence consultancy?

With Bell as your artificial intelligence consultancy of record you can accelerate your artificial intelligence programme and mitigate present and future risks

As a professional artificial intelligence consultancy, we help you cut through the complexities of artificial intelligence enablement so you can quickly initiate and expedite new AI capabilities that will advance digital transformation across the enterprise utilizing our highly specialized artificial intelligence consultants and engineers. Whether that’s initiating everyday productivity-focused artificial intelligence that enables workers to do what they do faster and more efficiently, or the implementation of artificial intelligence resources that increase the uptime, availability, and performance of your enterprise IT operations in the form of a well designed and implemented AIOps programme, or the reimagining of new and improved customer interactions with artificial intelligence-infused services that elevate the customer experience, you can count on the artificial intelligence consultancy practice at Bell Integration to not only get you started, but to get you across the finish line on time, on budget, and safely.

Bell’s artificial intelligence consultancy, with over 300 dedicated AI consultants and professionals can help you operationalise artificial intelligence across your business so you can enhance productivity, elevate customer interactions, and transform for growth.

An artificial intelligence consultancy with a large team of specialized AI consultants, can help you extract maximum value from your artificial intelligence initiatives and escalate the ROI of AI in the enterprise

Our artificial intelligence consultancy is comprised of seasoned industry veterans in the field of artificial intelligence consultancy, some with the longest tenures in the industry, at some of the most advanced and prestigious artificial intelligence companies in existence, and include artificial intelligence strategists, designers, architects, and engineers to assist you in garnering the maximum value from your artificial intelligence initiatives. You need innovative implementation and orchestration of automations in service of business challenges, and with over 300 AI consultants in our artificial intelligence consultancy practice including industry veteran AI architects and engineers such as integration, orchestration, and automation engineers, you are guaranteed just that, maximum value.

You don’t need an artificial intelligence consultant, you need an artificial intelligence consultancy with enough professional artificial intelligence consultants to move the needle while mitigating business and legal risk

Simply put, not many organizations, including many artificial intelligence consultancies themselves, are equipped and staffed with the proper personnel needed to ideate and conceptualize, develop, productionalise, govern and retrain todays every growing and expanding AI Models. In fact, it’s worse than that, most organizations lack the experience needed to even understand what that experience looks like. If you want to be on the leading edge of artificial intelligence for your transformation initiatives, utilizing an artificial intelligence consultancy is imperative, and not just any artificial intelligence consultancy, but one with an entire team of professional, and tenured AI consultants so you can ensure not a single step is missed along the way. What you really need is the experience of many distinctly disciplined artificial intelligence consultants, as and when you need them. You don’t need a one size fits all, general artificial intelligence consultant bloating your human resource roles, you need specificity of task, and with Bell as your artificial intelligence consultancy, you get just that. What you need, when you need it, nothing more, nothing less.

Bell as your artificial intelligence consultancy

Our artificial intelligence consultancy can help with discovery

With a deep dive into your challenge(s), and with an eye on your data, it’s access, as well as other resources and requirements within your organization, our artificial intelligence consultancy practice with it’s over 300 AI consultants can help you understand if you are AI ready, and if so, what next steps are, and if not, help you become AI ready so you can take advantage of the accelerated benefits of artificial intelligence across your enterprise and business, just like the competition is.

Our artificial intelligence consultancy can help with data investigation

One of the more challenging tasks when it comes to implementing AI in the enterprise is understanding your data. What you have, where is it located, what are you missing, and where to find it in order to implement artificial intelligence in pursuit of your toughest challenges and business goals and initiatives. Bell’s artificial intelligence consultancy can help you understand your data landscape so you can unlock it’s value.

Our artificial intelligence consultancy can help with AI strategy

Once the discovery phase, including data investigation has been addressed, Bell artificial intelligence consultants and AI architects can help design a winning artificial intelligence strategy and plan. This includes the specification of target artificial intelligence tools for AI Models, LLM’s, ML, NLP, and more. This plan will be the basis for your artificial intelligence automation solution development. This phase will also address how you will host, either in the cloud, or on prem, and how you will consume artificial intelligence in terms of expensing, will you use CAPEX, or OPEX. Many clients are finding it advantageous to consume artificial intelligence as they use it, with Managed AI services, and our artificial intelligence consultancy has a mature Managed artificial intelligence Service portfolio to help you solve not only your business challenges, but your financial ones too.

Our artificial intelligence consultancy can help with development

Once our AI consultants have collaborated with you through the AI discovery, data investigation and strategy phases, they will pass the baton to in house artificial intelligence automation and implementation engineers for development of your AI PoC or MVP, minimally viable product. Bell’s artificial intelligence consultancy houses numerous teams of automation and implementation engineers.

Our artificial intelligence consultancy can help with successful AI PoC’s

Most artificial intelligence projects fail at the PoC stage because there were too many unforeseen issues within the artificial intelligence discovery, data investigation, strategic planning or development stages, issues that our artificial intelligence consultancy can help you avoid. This perhaps is one of the most important phases in your artificial intelligence journey. If you successfully launch a scalable PoC, and with our artificial intelligence consultancy you will, you would have conquered the phase of artificial intelligence implementation where most organizations fail. Ensure artificial intelligence programme success by leaning on the artificial intelligence consultancy practice at Bell Integration.

Our artificial intelligence consultancy can help with artificial intelligence program deployment

Your PoC has gone well, and you’ve demonstrated it’s scalable with the help of Bell’s artificial intelligence consultancy and it’s AI consultants and engineers at your side. Now it’s time to go live. Making the mistake of assuming your PoC will roll live well, as did your PoC, may be a disaster, that’s why our artificial intelligence consultants will be with you every step of the way. No matter how much you’ve prepared, your development environment may be less nuanced than your production. Our AI consultants with their years of experience, have an eye for the unseen. When it comes to production, they are battle tested and have an aggregate knowledge base that would be hard to replicate at other organizations. When you enlist our artificial intelligence consultancy you put the odds of success in your favor.

Our artificial intelligence consultancy can help with artificial intelligence adoption

You have a full working environment, your artificial intelligence automations and ML strategy is working flawlessly, now it’s time to drive ROI for the business. In most cases that requires high rates of user adoption. Creating an artificial intelligence adoption plan is critical in the overall process. You need everyone onboard to extract maximum value from AI. All stakeholders, from the C-Suite, to managers, to the people that make your business move, must buy into the process for it to deliver on the promise of AI. Having gone through this many times our artificial intelligence consultants can help you draft an adoption plan so that you can help all involved understand how artificial intelligence in the workplace makes not only their lives better, but the lives of their clients, supporters, and patrons better.

Our artificial intelligence consultancy can help with artificial intelligence model retraining

A seasoned artificial intelligence consultancy understands when it comes to artificial intelligence implementation perhaps the greatest danger is in assuming your artificial intelligence model will continue to work as expected in perpetuity. This simply isn’t the case. Overlooking the verification and retraining phases of your artificial intelligence program may spell the end of your AI initiatives. Environments change, data changes, and times change. Our artificial intelligence consultants can help you ensure your AI model stays true by developing and implementing data and model verification processes, as well as model retraining processes, to address any data or model drift.

Our artificial intelligence consultancy can help with the provisioning of tier 1-4 ticket escalation resources in the form of managed artificial intelligence services

Our artificial intelligence consultancy can provide much more than successful artificial intelligence programmes, in many cases our artificial intelligence consultancy can provide the necessary human resource counterparts to handle any service or help desk ticket escalation. Bell has been providing outsourced IT support and application support in terms of both managed services and onsite resources to some of the world’s largest brands for decades.

Our artificial intelligence consultancy can help with governance

The AI consultants contained within the Bell artificial intelligence consultancy practice understand robust organizational AI governance is critical when it comes to responsibly and ethically managing quickly growing artificial intelligence programs. A properly implemented AI governance program offers the framework for successful artificial intelligence programs that are risk mitigated and trusted by all stakeholders. Strong RAI programs future proof legal risk by instituting readiness now so that the ever-changing regulatory environment surrounding artificial intelligence will have minimal impact on future operations, as built.

If you are looking for an artificial intelligence consultancy, look to the artificial intelligence consultancy within Bell Integration, we will be with you every step of the way!

Artificial intelligence consultancies, AI agnosticity, and why it matters

Unlike the early days of artificial intelligence in the enterprise, when it comes to artificial intelligence there is no one size fits all solution, each business challenge will dictate a preferred solution based on the requirement. For example, some challenges require solutions that rely heavily on Conversational AI, some Generative AI, and many, both. Additionally different platforms have strengths in solving and automating certain types of processes, for example, call center centric solutions vs AIOps centric solutions. The reality is, artificial intelligence platform agnosticity is no longer an option to have in your artificial intelligence consultancy, it’s a requirement, and although many artificial intelligence consultancies specialize in one platform or another due to legacy experience, you need to choose an artificial intelligence consultancy that will implement the best AI platform(s) and solutions possible, and that may mean implementing more than one AI platform to optimally address business wide challenges. Here at Bell, we are one of the few AI platform agnostic consultancies in existence, that means we can focus on you and your challenges, not the artificial intelligence platform and it’s limitations with regards to your organizational challenges. It’s a paradigm shift in AI implementation, and it’s important to get this right or potentially suffer from failed PoC’s and floundering artificial intelligence programs that come part and parcel to incorrect AI platform selection.

An artificial intelligence consultancy can add context to the claims of no code – low code AI platforms

One of the main, but not only reasons you should engage an artificial intelligence consultancy is the misnomer about low code/no code AI platforms. artificial intelligence platforms have come a long way in a short period of time and there are a great many ways they help us accelerate tasks with automations, but when it comes to artificial intelligence platforms, and the claims they make, it’s good to have an agnostic artificial intelligence consultancy on your side helping you understand what they really mean when making them. One of the claims that an artificial intelligence consultancy can lend context to, is the no code – low code claim, many AI platforms make. When it comes to low code and no code artificial intelligence platforms, buyer beware. They may be lower code than in years past, but low to no code experience simply won’t cut it when it comes to implementing any artificial intelligence program, even entry level automations need some hand holding. With the engagement of a professional artificial intelligence consultancy like Bell, you can be sure you have the skills necessary to handle the automation engineering and implementation your artificial intelligence solution(s) need.

Read more on low code – no code artificial intelligence platforms

Artificial intelligence consultancy and the AI Art of Possible

An artificial intelligence Consultancy can Help in Transforming the Customer Experience at Scale

Replacing outdated automated voice systems with digital voice agents enabled this multi-national telco to serve more customers, faster, and more accurately. By introducing conversational artificial intelligence into contact centres serving a fast-growing country market, the telco transformed the delivery of post-sales services for mobile subscribers. Today, the conversational voice-based customer service agents handle 100% of call volumes and solve a variety of customer queries with no need for human intervention.

An Artificial Intelligence Consultancy can Drive These Outcomes

Artificial Intelligence Consultancies can provide AI-powered Agents That can Transform Customer-facing Operations:

  • Manage 4.5 million calls a month
  • 90% intent recognition
  • 44% decrease in customer abandonment rates
  • Call response time is 2.6 seconds

An Artificial Intelligence Consultancy can Deliver Capabilities Like These:

  • Able to solve a variety of customer queries including outstanding balances, plan changes, invoice dates and payment methods.
  • Available 24/7 anytime, anywhere – significantly extending customer service window
  • Customer satisfaction ratings for calls managed by virtual agents equate to those of human representatives

An Artificial Intelligence Consultancy can Help AIOps With Flawless Failover Capabilities

This major UK retail bank wanted to streamline how it undertakes data centre (DC) failover testing and credibly attest to regulators it can get critical systems back online, with zero service interruptions. By infusing failover procedures with artificial intelligence-driven automation, the bank has been able to scale up and future—proof its operational capabilities. In the event of a major disaster, geo-political or climate event, it can instantly switch over to a secondary DC and recover in near real-time. Eliminating thousands of man hours of manual preparation, the AIOps platform seamlessly connects processes, domains and administrative and functional tasks associated with undertaking complex advanced high availability failover and compliance tests.

Today, the bank is confidently able to undertake flawless and fully automated DC failover tests during peak trading hours.

An Artificial Intelligence Consultancy can Drive These Outcomes

AIOps Transforms Operational Resilience:

  • Generative artificial intelligence capabilities automate failover procedures saving hundreds of man hours
  • Elevates regulatory compliance activities at a significantly reduced cost
  • Optimised and automated switch-over capabilities minimise risk and boost resilience
  • Test events can be executed with minimal preparation

An Artificial Intelligence Consultancy can Deliver Capabilities Like These: 

  • Automation and orchestration of routine tasks and runbooks for hundreds of applications and multiple lines of business
  • Real-time dashboards automate collaboration between IT teams
  • Preparation times for regulatory failover tests reduced exponentially
  • Enables geo-sensitive DC switchovers at a moment’s notice

An Artificial Intelligence Consultancy can Help Shape the Future of Roadside Assistance

When it comes to roadside assistance organisations that want to revolutionise how they help stranded motorists, an artificial intelligence consultancy can help by bringing deep experience in the artificial intelligence transformation process.

With the assistance of an artificial intelligence consultancy, and by initiating conversational artificial intelligence, organisations can now deliver a timely and empathetic response on first contact with drivers following an accident or vehicle breakdown. Providing all the assurance motorists need. Innovative conversational artificial intelligence uses live data to deliver faster and more accurate roadside assistance for stranded motorists who call for help by phone. Going beyond traditional chatbots, the artificial intelligence-powered platform identifies the most efficient way to respond to motorists. Everything from using GPS capabilities to pinpoint and verify a driver’s exact location, to automating the dispatch of roadside engineers to motorists and providing ETAs on when help will arrive.

A new conversational and connected artificial intelligence platform significantly simplifies incident management. Using real-time data and integrations with remote workforce management, inventory systems, and live traffic information, it can identify which service vehicles can respond fastest and deliver all relevant information to assigned roadside engineers and the stranded motorist.

An Artificial Intelligence Consultancy can Drive These Outcomes

An Artificial Intelligence Consultancy can Provide AI-powered Agents to Transform Driver Assistance:

  • Emergency calls are answered in seconds
  • Emotion recognition ensures calls can be prioritised and categorised
  • Instant process adaption if callers report an injury or share in-the-moment situational needs (elderly, child passenger or solo female driver for example)
  • Automated membership validation using a single data point (biometrics, mobile phone number, vehicle reg)
  • Drivers are precisely located using GPS

An Artificial Intelligence Consultancy can Deliver Capabilities Like These:

  • Eliminates queues and long wait times for stranded motorists, especially when bad weather hits
  • Instantly pinpoints driver locations while on a mobile phone
  • Smart agents identify what callers need, capture data on the vehicle they are driving, leverage GPS location services to dispatch the nearest rescue engineer or tow truck
  • Provides live updates on ETAs for stranded drivers

An Artificial Intelligence Consultancy can Help Accelerate ROI on artificial intelligence Initiatives and Mitigate Organizational and Legal Risk Inherently Found in Almost All artificial intelligence Program Development

An artificial intelligence consultancy might just be the catalyst you need for transformation. Whether it’s a new artificial intelligence initiative you are looking to get underway, or an existing artificial intelligence proof of concept project that’s falling flat, or you simply just don’t know where to get started with artificial intelligence in the first place, an artificial intelligence consultancy like Bell Integration can help. Our artificial intelligence consultancy and it’s 300 plus artificial intelligence consultants have the experience you need in Discovery, Data Investigation & Extraction, Machine Learning (ML), Conversational artificial intelligence, Generative AI, NLP, LLM’s, Data Analytics, Governance, and more, to deliver the business outcomes you need.

Bell Integration, the artificial intelligence consultancy you want by your side to ensure you have the right AI models for the challenges you face now, and into the future.