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The Right Artificial Intelligence Consultant or Team of Artificial Intelligence Consultants Can Make All the Difference

Artificial Intelligence Consultant

Engaging an artificial intelligence consultant, or a team of artificial intelligence consultants early on in the AI process can ensure successful artificial intelligence programs that impact business in positive, meaningful ways

Putting artificial intelligence to work for you might just require the assistance of a professional artificial intelligence consultant, or more appropriately, an entire team of professional artificial intelligence consultants that cover everything from ideation, to PoC, deployment, maintenance, retraining, and governance of your suite of automations across multiple business units. No one artificial intelligence consultant alone could possibly possess the deep knowledge and experience needed across all the necessary disciplines to ensure high quality automations with iron clad governance.

The reality is an artificial intelligence consultant alone isn’t enough to ideate, design, architect, deploy, and manage an entire artificial intelligence enabled solution, let alone an enterprise-wide AI program. You need a capable team of seasoned artificial intelligence consultants, everything from AI designers to artificial AI as well as other artificial intelligence consultants such as AI implementation and automation engineers to make it all work smoothly.

Achieve your artificial intelligence ambitions with the artificial intelligence consultants of Bell Integration

We help you cut through the complexities so you can quickly initiate and expedite new artificial intelligence capabilities that will advance digital transformation across the enterprise with the assistance of highly specialized artificial intelligence consultants and engineers. Whether that’s initiating everyday productivity-focused AI that enables workers to do what they do faster and more efficiently, or the implementation of AI resources that increase the uptime, availability, and performance of your enterprise IT operations, or the reimagining of new and improved customer interactions with AI-infused services that elevate the customer experience, you can count on Bell to not only get you started, but to get you across the finish line on time, and on budget.

With over 300 dedicated artificial intelligence consultants and professionals Bell can help you operationalise artificial intelligence across your business so you can enhance productivity, elevate customer interactions, and transform for growth.

An artificial intelligence consultant, or more appropriately, a team of artificial intelligence consultants can help you extract maximum value from your artificial intelligence initiatives

Our artificial intelligence consultants are comprised of seasoned industry veterans, many with the longest tenures in the industry at some of the most advanced artificial intelligence companies in existence, and include artificial intelligence strategists, designers, architects, and engineers to assist you in garnering the maximum value from your artificial intelligence initiatives. You need innovative implementation and orchestration of automations in service of business challenges, and with over 300 artificial intelligence consultants including industry veteran artificial intelligence architects and engineers such as integration, orchestration, and automation engineers, you are guaranteed just that, maximum value.

You don’t need an artificial intelligence consultant, you need a seasoned team of artificial intelligence consultants – Why Bell artificial intelligence consultants

Simply put, not many organizations are equipped and staffed with the proper personnel needed to ideate and conceptualize, develop, productionalise, govern and retrain todays every growing and expanding AI Models. In fact, it’s worse than that, most organizations lack the experience needed to even understand what that experience looks like, not to mention what it looks like changes almost daily as the AI industry undergoes constant evolution. If you want to be on the leading edge of artificial intelligence for your transformation initiatives, utilizing artificial intelligence consultants is almost a must, and not just one artificial intelligence consultant as many organizations look to engage, but an entire team of artificial intelligence consultants so you can ensure not a single step is missed along the way. What you really need is the experience of many distinctly disciplined artificial intelligence consultants, as and when you need them. You don’t need a one size fits all, general artificial intelligence consultant bloating your roles, you need specificity of task, and with Bell you get just that. What you need, when you need it, nothing more, nothing less.

Bell as your artificial intelligence consultancy

Our artificial intelligence consultants can help with discovery

With a deep dive into your challenge(s), and with an eye on your data, it’s access, as well as other resources and requirements within your organization, our artificial intelligence consultants can help you understand if you are AI ready, and if so, what next steps are, and if not, help you become AI ready so you can take advantage of the accelerated benefits of artificial intelligence across your enterprise and business, just like the competition does.

Our artificial intelligence consultants can help with data investigation

One of the more challenging tasks when it comes to implementing artificial intelligence in the enterprise is understanding your data. What data do you have, where is it located, what are you missing, and where to find it. To implement artificial intelligence in pursuit of your toughest or easiest challenges you need an in depth understanding of your data, Bell can help. Starting with high value, low risk, mundane task wins and moving onto more complex, multi-unit challenges, understanding your data is critical to your overall AI success.

Our artificial intelligence consultants can help with strategy

Once the discovery phase, including data investigation has been addressed, Bell artificial intelligence consultants and AI architects can help design a winning AI strategy and plan. This includes the specification of target tools for AI Models, LLM’s, ML, NLP, and more. This plan will be the basis for your artificial intelligence automation solution development. This phase will also address how you will host, either in the cloud, or on prem, and how you will consume artificial intelligence, will you use CAPEX or OPEX? Bell artificial intelligence consultants can help you make these determinations.

Our artificial intelligence consultants can help with development

Once our artificial intelligence consultants have collaborated with you through AI discovery, data investigation and strategy phases, they will pass the baton to in house artificial intelligence automation and implementation engineers for development of your AI PoC or MVP, minimally viable product.

Our artificial intelligence consultants can help with successful artificial intelligence PoC’s

Most artificial intelligence projects fail at the PoC stage because there were too many unknown or unforeseen issues within the artificial intelligence discovery, data investigation, strategic planning or development stages, issues that a Bell artificial intelligence consultant or team of artificial intelligence consultants can help you avoid. This perhaps is one of the most important phases of your artificial intelligence journey. If you get a scalable PoC to go off without a hitch, and with our artificial intelligence consultants and engineers you will, you will have conquered the phase of artificial intelligence implementation where most organizations fail. Ensure artificial intelligence program success and lean on the artificial intelligence Consultants at Bell Integration for your AI PoC’s.

Our artificial intelligence consultants can help with AI program deployment

Your flying high, your PoC has gone well, and you have demonstrated it’s scalable with the help of Bell artificial intelligence consultants and engineers at your side. Now it’s time to go live and deploy your AI solution. Making the mistake of assuming your PoC will roll live well as did your PoC, can be a disaster, that’s why our artificial intelligence consultants will be with you every step of the way. No matter how much you have prepared, your development environment may be less nuanced than your production environment. Our artificial intelligence consultants with their years of experience at some of the most experienced and tenured artificial intelligence software and support organizations, have an eye for the unseen. When it comes to live production, they are battle tested, and have an aggregate knowledge base that would be hard to replicate at other organizations. When you enlist Bell artificial intelligence consultants and engineers you put the odds of success squarely in your favor.

Our artificial intelligence consultants can help with artificial intelligence adoption

You have a full working environment, your AI automations and ML strategy is automating perfectly, now it’s time to drive ROI for the business. In most cases that requires user adoption. Creating a user adoption plan is critical in the overall process, you need everyone onboard to extract maximum value from artificial intelligence. All stakeholders, from the C-Suite, to managers, to the people that make your business move, must buy into the process for it to deliver on the promise of AI. Having gone through this so many times, our artificial intelligence consultants can help you draft an adoption plan so that you can help all involved understand how artificial intelligence in the workplace makes not only their lives better, but the lives of their clients, supporters, and patrons better. Everybody wins.

Our artificial intelligence consultants can help with artificial intelligence model retraining

When it comes to artificial intelligence implementation perhaps the greatest danger is in assuming your AI model will continue to work as expected in perpetuity. This simply isn’t the case, and overlooking the verification and retraining phases of your artificial intelligence program may mean the end of your AI programme entirely. Environments change, data changes, and times change. Our artificial intelligence consultants can help you ensure your AI model stays true by developing and implementing data and model verification processes as well as retraining processes to address any data or model drift so you can make good business decisions in the future

Our artificial intelligence consultants can help with the provisioning of AI managed services such as tier 1-4 ticket human escalation resources

In many cases Bell artificial intelligence consultants can provide the necessary human resource counterparts to handle any escalation layer tasks. Bell has been providing outsourced IT and application support in terms of both managed services and onsite resources to some of the world’s largest brands for decades.

Our artificial intelligence consultants can help with governance

Robust organizational artificial intelligence governance is critical when it comes to responsibly and ethically managing quickly growing artificial intelligence programs. A properly implemented artificial intelligence governance program offers the framework for successful artificial intelligence programs that are risk mitigated and trusted by all stakeholders. Strong RAI programs future proof legal risk by instituting readiness now so that the ever-changing regulatory environment surrounding artificial intelligence will have minimal impact on future operations as built. 

If you are looking for an artificial intelligence consultant, look to the artificial intelligence consultants of Bell, we will be with you every step of the way!

Artificial intelligence consultants, artificial intelligence agnosticity, and why it matters

Unlike the early days of artificial intelligence in the enterprise, when it comes to artificial intelligence there is no one size fits all solution, each business challenge will dictate a preferred solution based on the requirement. For example, some challenges require solutions that rely heavily on Conversational AI, some more on Generative AI, and many, both. Additionally different platforms have strengths in solving and automating certain types of processes, for example, call center centric solutions vs AIOps centric solutions. The reality is artificial intelligence platform agnosticity is no longer an option to have in your artificial intelligence consultancy, it’s a necessity, and although many artificial intelligence consultants and their firms and consultancies specialize in one platform or another due to legacy experience, you need to choose an artificial intelligence consultancy that will implement the best artificial intelligence platform for the solution, as well as for the entire enterprise, and that may mean implementing more than one AI platform to optimally address business wide challenges. Here at Bell, we are AI platform agnostic, that means we can focus on you and your challenges, not the artificial intelligence platform and it’s limitations. It’s a paradigm shift in artificial intelligence implementation, and you need to get this right or potentially suffer from failed PoC’s and floundering artificial intelligence programs.

Artificial intelligence consultants can add context to the myth of no code – low code artificial intelligence platforms

artificial intelligence platforms have come a long way in a short period of time and there are great many ways they help us all accelerate tasks, but when it comes to artificial intelligence platforms, and the claims they make, it’s good to have an agnostic artificial intelligence consultant on your side helping you understand what they really mean when making them. One of the big claims that artificial intelligence consultants can lend context to, is the no code – low code claim many artificial intelligence platforms make.

LCNC platforms aim to democratise the development and deployment of solutions by significantly reducing the need for in-depth programming knowledge. In the world of artificial intelligence, the overarching goal is to bridge the gap between the complex, specialised world of artificial intelligence development and the operational needs of businesses and individuals, making artificial intelligence more accessible and usable across various sectors and use cases. However, the best way to extract value from LCNC AI platforms is to utilise an artificial intelligence consultancy that has experience in implementing LCNC artificial intelligence solutions. Here is why.

Low Code\No Code Objectives:

  • To make artificial intelligence development accessible to non-technical users.
  • To speed up the artificial intelligence development process with user-friendly interfaces.
  • To reduce the need for specialised artificial intelligence development staff, reducing costs.
  • To allow a business audience to innovate with artificial intelligence technologies.
  • To Offer a balance between ease of use and the ability to customise.

The reality is, the hype surrounding LCNC platforms can be slightly misleading. There are some challenges with all LCNC AI platforms and experienced artificial intelligence consultants can help you overcome them. LCNC platforms implemented by proficient artificial intelligence consultants affords you the greatest return. Let’s look at some of the challenges LCNC platforms present.

  • Low-code platforms may restrict application customisation due to their reliance on pre-built components. Good LCNC platforms are extensible through code, but technical knowledge is needed to complete implementation.
  • Integration of low-code applications with existing systems or external services can be challenging. Architecting data integrations in an Enterprise requires technical knowledge, which, if not done correctly, could expose the organisation to data governance risks.
  • Simplification provided by low-code/no-code platforms may lead to security vulnerabilities. Levels of abstraction could lead to authentication and vulnerability management.
  • LCNC platforms are efficient for quick prototyping, but scaling applications can present performance and scalability challenges. To be performant, applications must be designed to cope with user load.
  • Despite the accessibility of LCNC platforms, a level of foundational technical understanding is still necessary to exploit them successfully.

There is good news with regards to LCNC AI platforms, they make the delivery of artificial intelligence services via artificial intelligence consultants more efficient and cost effective for customers

LCNC platforms are revolutionising how professional services organisations deliver value to their clients. By leveraging these platforms, artificial intelligence consultancy companies can offer faster, more adaptable, and innovative services, significantly enhancing client business outcomes and providing a competitive advantage. Let’s look at some of these advantages.

  • LCNC platforms implemented by artificial intelligence consultancy companies enable rapid solution development and deployment, enhancing an artificial intelligence consultancy’s ability to meet client needs swiftly and cost effectively.
  • The extensibility of an LCNC platform allows for customisation to fit specific client requirements.
  • By freeing up resources and enabling faster development cycles, artificial intelligence consultancy companies in conjunction with LCNC platforms, allows these artificial intelligence consultancies on behalf of their clients, to explore innovative services and solutions, driving innovation and competitive advantage.
  • LCNC platforms reduce development and operational costs, benefiting both the artificial intelligence consultancy company and their clients.
  • It can allow teams to be staffed with a mix of very technical and less technical resources.
  • It enhances collaboration within teams and between artificial intelligence consultancy companies and their clients, making development progress accessible to business stakeholders, leading to better project outcomes.
  • Improves knowledge transfer allowing the client to takeover managing the solution if they want.
  • Offers flexible and adaptable solutions that can evolve with clients’ changing needs and market dynamics.
  • Enhances compliance and risk management with built-in features and easy adaptation to regulatory changes.
  • More

Artificial intelligence consultancy companies utilizing LCNC platforms to deliver artificial intelligence programs offers their clients the best possible experience and outcomes.

Artificial Intelligence Consultants and the AI Art of Possible

Artificial Intelligence Consultants can Help in Transforming the Customer Experience at Scale

Replacing outdated automated voice systems with digital voice agents enabled this multi-national telco to serve more customers, faster and better. By introducing conversational artificial intelligence into contact centres serving a fast-growing country market, the telco transformed the delivery of post-sales services for mobile subscribers. Today, the conversational voice-based customer service agents handle 100% of call volumes and solve a variety of customer queries with no need for human intervention.

Artificial Intelligence Consultants can Help Deliver These Outcomes

Artificial intelligence-powered agents transform customer-facing operations:

  • Manage 4.5 million calls a month
  • 90% intent recognition
  • 44% decrease in customer abandonment rates
  • Call response time is 2.6 seconds

Artificial Intelligence Consultants can Provide These Capabilities:

  • Able to solve a variety of customer queries including outstanding balances, plan changes, invoice dates and payment methods.
  • Available 24/7 anytime, anywhere – significantly extending customer service window
  • Customer satisfaction ratings for calls managed by virtual agents equate to those of human representatives

Artificial Intelligence Consultants can Help AIOps With Flawless Failover Capabilities

This major UK retail bank wanted to streamline how it undertakes data centre (DC) failover testing and credibly attest to regulators it can get critical systems back online, with zero service interruptions. By infusing failover procedures with artificial intelligence-driven automation, the bank has been able to scale up and future—proof its operational capabilities. In the event of a major disaster, geo-political or climate event, it can instantly switch over to a secondary DC and recover in near real-time. Eliminating thousands of man hours of manual preparation, the AIOps platform seamlessly connects processes, domains and administrative and functional tasks associated with undertaking complex advanced high availability failover and compliance tests.

Today, the bank is confidently able to undertake flawless and fully automated DC failover tests during peak trading hours.

Artificial Intelligence Consultants can Help Deliver These Outcomes

AIOps transforms operational resilience:

  • Generative artificial intelligence capabilities automate failover procedures saving hundreds of man hours
  • Elevates regulatory compliance activities at a significantly reduced cost
  • Optimised and automated switch-over capabilities minimise risk and boost resilience
  • Test events can be executed with minimal preparation

Artificial Intelligence Consultants can Provide These Capabilities:

  • Automation and orchestration of routine tasks and runbooks for hundreds of applications and multiple lines of business
  • Real-time dashboards automate collaboration between IT teams
  • Preparation times for regulatory failover tests reduced by exponentially
  • Enables geo-sensitive DC switchovers at a moment’s notice.

Artificial Intelligence Consultants can Help Shape the Future of Roadside Assistance 

When it comes to roadside assistance organisations that want to revolutionise how they help stranded motorists, artificial intelligence consultants can help by performing key critical steps in the artificial intelligence transformation process.

By initiating conversational AI, organizations can now deliver a timely and empathetic response on first contact with drivers following an accident or vehicle breakdown. Providing all the assurance motorists need. Innovative conversational artificial intelligence uses live data to deliver faster and more accurate roadside assistance for stranded motorists who call for help by phone. Going beyond traditional chatbots, the AI-powered platform identifies the most efficient way to respond to motorists. Everything from using GPS capabilities to pinpoint and verify a driver’s exact location, to automating the dispatch of roadside engineers to motorists and providing ETAs on when help will arrive.

A new conversational and connected artificial intelligence platform significantly simplifies incident management. Using real-time data and integrations with remote workforce management, inventory systems, and live traffic information, it can identify which service vehicles can respond fastest and deliver all relevant information to assigned roadside engineers and the stranded motorist.

Artificial Intelligence Consultants can Help Deliver These Outcomes

Artificial Intelligence-powered agents transform driver assistance:

  • Emergency calls are answered in seconds
  • Emotion recognition ensures calls can be prioritised and categorised
  • Instant process adaption if callers report an injury or share in-the-moment situational needs (elderly, child passenger or solo female driver for example)
  • Automated membership validation using a single data point (biometrics, mobile phone number, vehicle reg)
  • Drivers are precisely located using GPS

Artificial Intelligence Consultants can Provide These Capabilities:

  • Eliminates queues and long wait times for stranded motorists, especially when bad weather hits
  • Instantly pinpoints driver locations while on a mobile phone
  • Smart agents identify what callers need, capture data on the vehicle they are driving, leverage GPS location services to dispatch the nearest rescue engineer or tow truck
  • Provides live updates on ETAs for stranded drivers

Artificial Intelligence Consultants can Help Accelerate ROI on AI Initiatives and Mitigate Organizational and Legal Risk Inherently Found in all Artificial Intelligence Program Development

Whether it’s a new artificial intelligence initiative you are looking to get underway, or an existing artificial intelligence proof of concept project that’s falling flat, or you simply just don’t know where to get started with artificial intelligence in the first place, Bell artificial intelligence consultants can help. Our artificial intelligence consultants have the experience you need in in Discovery, Data Investigation & Extraction, Machine Learning (ML), Conversational artificial intelligence, Generative artificial intelligence, NLP, LLM’s, Data Analytics, Governance, and more, to deliver the business outcomes you need.

Bell Integration, the agnostic artificial intelligence consultancy you want by your side to ensure you have the right AI Models for the challenges you face now, and into the future. Count on the artificial intelligence consultants of Bell Integration to deliver.