Scale customer success with IBM watsonx Orchestrate - Bell Integration

Helping you harness the full power of IBM watsonx

Unlock customer customer success at scale with IBM watsonx Orchestrate

With IBM watsonx Orchestrate, AI works for you, helping you easily build, launch, and manage smart assistants and agents that take care of workflows and processes using generative AI. And with Bell Integration, your digital transformation gets the boost it deserves. Let us show you how we can help. Simply click on the link below to start the conversation.

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Customer service has leapfrogged other functions to become CEOs’ #1 generative AI priority, and 85% of executives say generative AI will interact directly with customers within the next two years.”

Without IBM watsonx Orchestrate, customer success professionals spend a lot of time on manual tasks such as enablement sourcing, interacting with employees, and prospecting.

Add time-consuming customer communication and disconnected tools and processes to the mix, you have chaos.

With IBM watsonx Orchestrate, you’re not just automating tasks. You’re building a foundation for AI-powered transformation that delivers measurable business outcomes. 

With over 20 years of proven expertise partnering with IBM, Bell Integration is uniquely positioned to guide your transformation journey.

From strategic consultancy and hands-on support to seamless cloud migration, we deliver end-to-end solutions that empower your business to unlock the full potential of IBM watsonx Orchestrate, driving efficiency, innovation, and measurable results. By integrating agent-based, predictive, and generative AI, we help organisations like yours move beyond experimentation to achieve tangible, scalable impact.

The impact of IBM watsonx Orchestrate in a nutshell

Bell brandmark
  • 26,000 hours saved annually

    for procurement teams

  • 75% productivity gain

    in HR with AI assistants

  • 83% faster resolution

    of inquiries

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Why upgrade to IBM watsonx Orchestrate?

IBM watsonx Orchestrate puts AI to work, helping you build, deploy and manage powerful AI assistants and agents that automate workflows and processes with generative AI. Your organisation benefits through:

  • Streamline operations – Erase manual effort with API connectors and decision automation.
  • Connected Processes – Enable new ways of working by orchestrating agents across any
    enterprise app, data or tech all from a single solution.
  • Orchestrate all your tools & workflows with a single solution.

Key features of IBM watsonx Orchestrate:

  • Access to skills catalogue: Invoke advanced automations from over 1000 pre-built skills that leverage Gen AI to accomplish new tasks.
  • Seamlessly integrate with existing systems: Connect to any AI model or automation tool. Enable collaboration between your AI assistants and agents in one unified experience.
  • Execute Automations: Power AI assistants skills leveraging existing automation to reduce manual tasks and errors.
  • Agentic AI Orchestration: A single solution that orchestrates work across agents and any other data. Domain and application – unlocking new ways to do work.
  • Build Your Own Agents: Build custom designed agents with pro-code to no-code tooling. Integrate 3rd party agents built in any tool or framework.
  • Dynamic workflows: Interact with multiple AI assistants simultaneously for more dynamic workflows

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