Hardware failures within your core infrastructure can severely compromise operations, impacting business continuity and productivity. But resolving unexpected failures, especially in legacy systems, depends on having the know-how, engineering resources and parts to enable a timely fix. And that can be problematic, especially when problems occur out of hours or at a remote geographic location. Worse still, you may find yourself having to address ‘end of life’ products that are no longer eligible for direct vendor support. Or be facing punitive charges for expensive OEM hardware support services on out-of-warranty assets. You need to find a fast, cost-effective way to handle multiple vendors, support your core infrastructure and IT systems and mitigate against the impact of hardware failures on the services you deliver to the organisation.
Key hardware and IT maintenance challenges:
More than just a reactive break fix service Bell’s responsive hardware maintenance services give you a cost effective and reliable approach to handling hardware maintenance and repairs. Offering in and out-of-warranty services for all major server, storage and networking hardware vendors, you benefit from a single number to call for any hardware failure – plus national and international coverage. Our flexible choice of field and off-site services includes the delivery of break fix and maintenance services to large or small legacy estates. Relieving you of the burden of having to manage multiple vendors in heterogeneous environments. Generating significant in the process, especially when your systems include embedded previous-generation technologies. But that’s not all. We can also help you extend the life of current and legacy IT systems at a substantially lower cost that OEM programmes, and without incurring excessive maintenance charges. Enabling you to prolong how long your valuable legacy systems stay functioning. With Bell as your hardware support partner, you’ll gain a single consolidated point of contact for resolving hardware failures in a timely and cost-effective fashion.
Break Fix- hardware services on end of life and in/out of warranty products
24x7/365 Hardware Support - with a 4 hour SLA response option
Onsite Engineers - and local parts availability with national and global reach
Legacy Support - services that extend the useful life of IT systems and infrastructure at a substantially lower cost than OEM programmes
Please contact us for more information
Managing your IT infrastructure in-house is a complex, resource-intensive and expensive proposition — and keeping...
Delaying a desktop refresh cycle only increases support costs and reduces user productivity. But the...
Meeting the ever-changing demand of your business Ensuring business service availability is fundamental to the...