Hardware failures within your core infrastructure can severely compromise operations, impacting business continuity and productivity. But resolving unexpected failures, especially in legacy systems, depends on having the know-how, engineering resources and parts to enable a timely fix. And that can be problematic, especially when problems occur out of hours or at a remote geographic location. Worse still, you may find yourself having to address ‘end of life’ products that are no longer eligible for direct vendor support. Or be facing punitive charges for expensive OEM hardware support services on out-of-warranty assets.
You need to find a fast, cost-effective way to handle multiple vendors, support your core infrastructure and IT systems and mitigate against the impact of hardware failures on the services you deliver to the organisation.
Key hardware and IT maintenance challenges:
- Lacking an effective strategy for maintaining, replacing and repairing hardware components
- Handling end-of-life products no longer eligible for direct vendor support
- Dealing with multiple OEMs and costly vendor support packages
- Extending the lifespan of legacy IT assets
More than just a reactive break fix service Bell’s responsive hardware maintenance services give you a cost effective and reliable approach to handling hardware maintenance and repairs. Offering in and out-of-warranty services for all major server, storage and networking hardware vendors, you benefit from a single number to call for any hardware failure – plus national and international coverage.
Our flexible choice of field and off-site services includes the delivery of break fix and maintenance services to large or small legacy estates. Relieving you of the burden of having to manage multiple vendors in heterogeneous environments. Generating significant in the process, especially when your systems include embedded previous-generation technologies. But that’s not all. We can also help you extend the life of current and legacy IT systems at a substantially lower cost that OEM programmes, and without incurring excessive maintenance charges. Enabling you to prolong how long your valuable legacy systems stay functioning.
With Bell as your hardware support partner, you’ll gain a single consolidated point of contact for resolving hardware failures in a timely and cost-effective fashion.