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IT Monitoring


Get actionable insights that enable you to proactively anticipate and resolve issues faster

The rapid acceleration of digitalisation means monitoring your IT operations is now a must have when it comes to maintaining business continuity

Gaining visibility into the performance of your infrastructure and application uptime is just the start. You need a unified monitoring approach that makes it possible to evaluate performance and availability against actual business outcomes. So you can maintain and deliver a great customer and end user experience.

Whether you’re looking to monitor legacy IT, on-premises or cloud-based systems, our IT Monitoring services enable you to proactively predict and resolve incidents, troubleshoot performance issues, identify bottlenecks, and assure the high performance of your entire ecosystem.

Delivering all the intelligence needed to evolve your business and improve customer experience, our 24×7 continuous monitoring services make it possible to:

  • Forecast hardware failures – and take proactive action to reduce the risk of business disruption
  • Proactively monitor – servers, networks, cloud-based systems, and application performance to drive value creation across the organisation
  • Evaluate – different application components, infrastructure and external dependencies to optimise and improve processes and application delivery
  • Eliminate – visibility gaps to enhance tactical and strategic decision-making

“Many enterprises, especially those that have or are currently undergoing a digital transformation, now see monitoring as an essential function for business continuity.”
Gartner – from 2021 Strategic Roadmap for IT Operations

Why Work with Bell

We do far more than simply evaluate individual components or IT infrastructure domains in isolation. Combining multiple monitoring methodologies, we provide a truly unified and holistic monitoring service that:

Improve Efficiency

Automates corrective actions and escalations that limit downtime and dramatically improve operations.

Infrastructure Analysis

Industrialising intelligence gathering to identify trends, answer questions around performance impact and business growth, and model future capacity needs.

Meet the Organisations' Needs

Evaluating IT performance and availability in real-time against in-context actual business and end-user outcomes.

Ensure Satisfaction

Goes beyond monitoring infrastructure and application uptime to proactively monitor customer and end user journeys and experiences.

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