Software Consultancy & Support

Expert advice and support when you need it, from solution planning and enhancements to analysis and integration with your current infrastructure, we’ll help guide you through the process.

Our team are experts in their field, ensuring you receive the correct advice using best practice techniques, regardless of the project parameters. We can also provide you with global 24x7x365 response software support, allowing you to meet your businesses ever changing needs.


The Challenge

Your business depends on your chosen software portfolio, making the right decision is paramount to ensuring your business service availability and productivity is maintained whilst revenue and success is increased.

As today’s technology grows and becomes ever more complex, finding the software solution right for your needs can be a daunting task, add to this the likelihood of a multi-vendor IT estate hosted on a variety of platforms – hardware on or off site, private or public cloud or even a hybrid solution and finding the right software applications becomes even more difficult.

Your software may be used for:

Messaging & collaboration: fast and efficient communication with customers, suppliers and colleagues is imperative and easily collaborating with your colleagues can help your business run more smoothly.

Data and analytics: these are king for many businesses and harnessing the power can be key to success, from management, extraction, transformation and visualisation to reporting and analysis.

Mobile development, messaging and management: mobility can be found high on the agenda for many organisations, a balance between business needs and security needs must be found to encourage continued success.

Enterprise Content Management (ECM): managing and accessing your organisations content and documents easily is critical to support your business processes.

Service-Oriented Architecture (SOA) – Connectivity: The ability to create, connect and optimise business applications across platforms and environments balanced with your business security needs can aid success in today’s multi-cloud world.


Our solution

Be confident that your software applications will do exactly what you need them to. Bell’s consultancy team are experts and have a well-earned reputation for delivering highly successful projects to both our valued customers and partners. All certified in their specialist product area and using best practice techniques to deliver the ideal solution.

The project will be approached using a proven methodology including:

  • Scope
  • Design
  • Development
  • Implementation
  • Documentation
  • Training
  • Installations (when required)
  • Upgrades

The team will take the time to understand your strategy and direction and ensure that ROI is maximised. Using their knowledge and skills, they’ll guide you through the process and provide you with key requirements and considerations you need to take in to account as well as provide a sounding board for technology to utilise.

We provide support and consultation on a wide variety of software, including but not limited to:


IBM DB2: Reduce the cost and complexity of database administration with IBM DB2, the database that always keeps up.


IBM IAM: Threat-aware identity and access management, use IBM IAM to know your users.


IBM Websphere: Create, connect and optimise applications across platforms for any environment with IBM Websphere and strike the correct balance of business and security needs.


IBM Kenexa: Creating effective employee engagement is complex, use IBM Kenexa to help recruit your new stars, gain insights and engage your employees to perform their best.


IBM i2: Collect, analyse and visualise content from multiple data sources using IBM i2 to help gain insight and aid decision making.


IBM Watson: Drive value and achieve operational efficiencies using IBM Watson smart data analysis.


IBM Domino: One of the most enduring enterprise software applications of all time, IBM Notes & Domino utilises high-end security features, workgroup tools and rapid creation of applications.


To find out more just fill out our contact form

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