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Software Consultancy & Support

Expert advice and support when you need it, from solution planning and enhancements to analysis and integration with your current infrastructure, we’ll help guide you through the process.

Our team are experts in their field, ensuring you receive the correct advice using best practice techniques, regardless of the project parameters. We can also provide you with global 24x7x365 response software support, allowing you to meet your businesses ever changing needs.

Your business depends on your chosen software portfolio, making the right decision is paramount to ensuring your business service availability and productivity is maintained whilst revenue and success is increased. As today’s technology grows and becomes ever more complex, finding the software solution right for your needs can be a daunting task, add to this the likelihood of a multi-vendor IT estate hosted on a variety of platforms – hardware on or off site, private or public cloud or even a hybrid solution and finding the right software applications becomes even more difficult. Your software may be used for:

Messaging & collaboration: fast and efficient communication with customers, suppliers and colleagues is imperative and easily collaborating with your colleagues can help your business run more smoothly.

Data and analytics: these are king for many businesses and harnessing the power can be key to success, from management, extraction, transformation and visualisation to reporting and analysis.

Mobile development, messaging and management: mobility can be found high on the agenda for many organisations, a balance between business needs and security needs must be found to encourage continued success.

Enterprise Content Management (ECM): managing and accessing your organisations content and documents easily is critical to support your business processes.

Service-Oriented Architecture (SOA) – Connectivity: The ability to create, connect and optimise business applications across platforms and environments balanced with your business security needs can aid success in today’s multi-cloud world.


Our solution

Be confident that your software applications will do exactly what you need them to. Bell’s consultancy team are experts and have a well-earned reputation for delivering highly successful projects to both our valued customers and partners. All certified in their specialist product area and using best practice techniques to deliver the ideal solution. The project will be approached using a proven methodology including:

  • Scope
  • Design
  • Development
  • Implementation
  • Documentation
  • Training
  • Installations (when required)
  • Upgrades

The team will take the time to understand your strategy and direction and ensure that ROI is maximised. Using their knowledge and skills, they’ll guide you through the process and provide you with key requirements and considerations you need to take in to account as well as provide a sounding board for technology to utilise.

We provide support and consultation on a wide variety of software, including but not limited to:


Microsoft: Offering integration, optimisation and support of the entire suite of Microsoft productions including Office 365


Domino: One of the most enduring enterprise software applications of all time, Notes & Domino utilises high-end security features, workgroup tools and rapid creation of applications.


IBM i2: Collect, analyse and visualise content from multiple data sources using IBM i2 and IBM i2 Analysts Notebook to help gain insight and aid decision making.


IBM Websphere: Create, connect and optimise applications across platforms for any environment with IBM Websphere and strike the correct balance of business and security needs.


IBM Watson: Drive value and achieve operational efficiencies using IBM Watson smart data analysis.


IBM DB2: Reduce the cost and complexity of database administration with IBM DB2, the database that always keeps up.


IBM Cognos: Business intelligence, financial performance, strategy management and analytics applications can amount to hundreds of reports or modules in a mature IBM Cognos environment, IBM Cognos Analytics and IBM Cognos Express can help with better and faster decision making.


Oracle Ksplice: Even planned downtime in your data centre can put your company at risk. Oracle Ksplice allows for live patching and significantly reduces the need to reboot.

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