In order to ensure that businesses are able to remain open, the government has mandated that customers who visit pubs and restaurants must provide their contact details to assist NHS Test and Trace, as well observing best practises for social distancing.
Venues therefore must have a system in place to ensure that they can collect contact information as well as processes that minimise contact, reduce congestion and the need for customers to queue.
Minimising contact between front of house workers and customers at points of service is also advised. Guidelines also include minimising customer self-service and promoting the use of contactless payments where possible.
Any business that is found not to be compliant with these regulations will be subject to financial penalties.
IoT has a significant role to play in helping restaurant owners and landlords to quickly adapt and address these challenges, as well as providing the additional benefits of streamlining processes, reducing waste, creating additional revenue and lowering costs.
Bell Integration working with O2 and select partners has a range of IoT products and services that helps businesses return to the new normal. We provide solutions which help mitigate risk through fever screening and enforced social distancing.
The TrackEat platform from Entopy enables businesses to easily set up and manage a professional online takeout, delivery and table ordering service.
Restaurants, cafes, pubs and shops can create an online menu, take orders and payments online, manage orders as they come in, facilitate pre-orders, arrange table bookings and manage the delivery or collection of orders.