Get actionable insights and analytics that enable you to proactively anticipate and resolve issues faster
The rapid acceleration of digitalisation means monitoring your IT operations is now a ‘must have’ when it comes to maintaining business continuity.
Gaining visibility into the performance of your infrastructure and application uptime is just the start. A unified monitoring approach that makes it possible to evaluate performance and availability against actual business outcomes, will help you to maintain and deliver a great customer and end user experience.
Whether you’re looking to monitor legacy IT, on-premises or cloud-based systems, our IT Monitoring services enable you to proactively predict and resolve incidents, troubleshoot performance issues, identify bottlenecks, and assure the high performance of your entire ecosystem.
IT Monitoring from Bell Integration
46 secondsDelivering all the intelligence needed to evolve your business and improve customer experience, our 24×7 continuous monitoring services make it possible to:
- Forecast hardware failures – and take proactive action to reduce the risk of business disruption.
- Proactively monitor – servers, networks, cloud-based systems, and application performance to drive value creation across the organisation.
- Evaluate – different application components, infrastructure and external dependencies to optimise and improve processes and application delivery.
- Eliminate – visibility gaps to enhance tactical and strategic decision-making.
We do far more than simply evaluate individual components or IT infrastructure domains in isolation. Combining multiple monitoring methodologies, we provide a truly unified and holistic monitoring service that:
-
Improves Efficiency
Automates corrective actions and escalations that limit downtime and dramatically improve operations.
-
Infrastructure Analysis
Industrialising intelligence gathering to identifying trends, answering questions around performance impact and business growth, and model future capacity needs.
-
Meets the Organisations' Needs
Evaluating IT performance and availability in real-time against in-context actual business and end-user outcomes.
-
Ensures Satisfaction
Goes beyond monitoring infrastructure and application uptime to proactively monitoring customer and end user journeys and experiences.
Mark Swanston Pre-Sales Principal Consultant
The requirement to move IT support from business hours to a 24/7 model can be a costly exercise, but not as costly as not meeting customers' requirements. Bell provides a comprehensive managed service providing multi-vendor support and proactive monitoring on a single contract.
Aligned Services
Related Content
IT Service Desk
We help organisations drive innovation and react faster to dynamic business trends.
Read more
