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Desktop Refresh

Manage costs and streamline deployment

desktop support

Meeting the changing technology needs of a dispersed mobile workforce

We help organisations optimise their desktop refresh cycle, maintaining users satisfaction and streamlining depolyment.

As well as ensuring all new incoming equipment is appropriately commissioned, we enable just-in-time shipment to users in multiple locations and geographies. We also ensure each device is configured with the correct build image in readiness for data transfer and user services.

Mitigating Risk

There are a myriad of dependencies, processes and procedures to consider when undertaking a project of this scale and complexity. From a corporate risk perspective alone, you need to be certain de-commissioned machines no longer hold commercially sensitive data that could potentially compromise information assurance obligations such as GDPR, PCI or Sarbanes Oxley.

Confidential IP addresses and login credentials which, in the wrong hands could provide a gateway for cyber-attacks, are removed. Finally, disposal of retired assets needs to be undertaken in a legal and compliant manner.

Desktop Refresh

Eliminating risk and complexity

  • Management - from storing new desktop inventory in secure offsite facilities, to undertaking all testing and asset tagging, we’ll ensure the right device reaches the right person – at the right time.
  • Support - acting as an extension of your project team, we’ll undertake basic ‘builds’ to your exact specifications. Ensuring all assets are appropriately audited and tracked to deployment, we’ll also handle the appropriate disposal of assets, certifying that all data has been securely removed.
  • Full Lifecycle - utilising tried and tested methodologies, we’ll enable the successful and compliant execution of your programme. Providing guidance on the most appropriate approaches for every aspect of your refresh lifecycle – acquisition, build, test, deployment and retirement.